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Check Order Status
After placing an order, you can view the order status 24 hours a day from your Order History page.
- Click My Account > Order History. (If you are not signed in already, you will be prompted to do so.)
- All of your orders to date are displayed. Review the Status column to determine if your order has been sent.
- Click the Track button in the Actions column to view the tracking associated with an order.
If something doesn't seem right, contact us and we'll get to the bottom of it.
- Click on My Account. (If you are not signed in already, you will be prompted to do so.)
- Click View Order History in the "Account Tools" section.
If it's past the deliver by date and you have not received it please contact us right away and we'll do our very best to make it right.
We're here to help.
0800 802 1473
- Our customer service department is available 24 hours a day, 7 days a week.
Have a simple question or need general information? We’ll get back to you within 24 hours.