Find answers in seconds, right here.
Use our quick search tool or view answers to popular customer inquiries below.
Signing into My Account
It's a great idea to sign into your account every time you access www.vistaprint.co.uk. To make it easier, you can access your account from any page.
- Click My Account > Sign In at the top right-hand corner of the site. The Sign In page appears.
- Type your previously registered e-mail address and password into the appropriate fields and click Sign In.
- If you are a new user, select the No I am a new customer password option and complete form to register a new account with us.
- If you have forgotten your password, don't worry - you can request to view your password hint or reset your password.
Errors can be frustrating, but they also give us clues about what is going on. Let's find out which error you're seeing:"The information you provided is not valid"
- This error appears when you try to log in using an email address we do not have on file. Try using a different email address to log in.
"A shopper with that email address is already registered"
- This error appears when you try to create a new account using an email address we already have on file. Only one account can be created per email address. Try signing in instead of creating a new account.
We're here to help.
0800 802 1473
- Our customer service department is available 24 hours a day, 7 days a week.
Have a simple question or need general information? We’ll get back to you within 24 hours.