Sol’s® Norman Men's Fleece Jacket

Response from Vistaprint Customer Care Team:

Thanks for sharing a review. We are sorry that the quality and embroidery of the jackets fell short of your expectations. We sincerely apologize for the inconvenience and disappointment you have experienced, and we're willing to assist you with the matter. We took the necessary actions to resolve the issue and then sent you an email with further details. You may be confident that the relevant teams will receive your input and review it for quality. Your satisfaction is very important to us, and we look forward to doing business with you again.

Response from Vistaprint Customer Care Team:

We're terribly sorry for the disappointment with the size and fit of the jacket. Your satisfaction is our number aim, so this is not the type of experience we want you to have. Because the jacket did not fit you as expected, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. We'll definitely pass it on to the team for review. Feel free to contact us at 0800 028 6962 for any additional assistance.

Response from Vistaprint Customer Care Team:

Thanks for your review. We are delighted to hear the men's fleece jacket fits well and is comfortable.

Response from Vistaprint Customer Care Team:

Thank you for sharing your review on the jacket. We are very sorry to hear that the size didn't live up to your expectations. We will share your experience with the product team so they can review it. We have also looked through your order and taken the appropriate steps to address the issue. You'll receive an email with specifics on the solution. For future reference, we suggest using the size chart as your guide because sizes may vary based on brand and style.