Printer Twohand Women's Jacket

Response from Vistaprint Customer Care Team:

We are incredibly grateful that you took the time of your day to leave us this review and we’re sorry to hear of your less-than-satisfactory experience with our women's jacket. We would love to hear a bit more about your experience. Mind sending us a photo of the received jacket that needs to be addressed so this can be reviewed for improvement? As a result, we are in the process to review your request and we will communicate an email shortly with more details. We constantly collect and inspect feedback that can help us provide services that our customers can use with satisfaction. Thanks for voicing your concern and we will remain at your disposal for further assistance.

Response from Vistaprint Customer Care Team:

Thanks for sharing your feedback with us. We're happy to hear that you received great service and the embroidery is nice on the jacket. However, we're sorry to hear that your jacket is too thin to keep you warm. You will receive an email with a resolution shortly. We’ll ensure your feedback is passed on to the appropriate team for review.

Response from Vistaprint Customer Care Team:

We appreciate you taking the time out to share your feedback on the "Printer Twohand Women's Jacket" and and sincerely apologize for the disappointment with the size. Rest assured that this has been shared with the concerned team to prevent it from happening again. Your satisfaction is highly important to us. We are happy to see that the matter was resolved and that you are satisfied with our services.