Fruit of the Loom® Classic Set-In Sweatshirt

Response from Vistaprint Customer Care Team:

Thanks for your feedback. We're glad to hear that the print is fine on the T-shirt received. However, we're sorry for the dissatisfaction experienced with the fit of the shirt. We would like to invite you to try a different brand of T-shirt in a different size; your feedback will be taken into consideration. Here's a helpful link - https://www.vistaprint.co.uk/clothing-bags/t-shirts. You will receive a follow-up email shortly.

Response from Vistaprint Customer Care Team:

We're truly sorry to hear that the print on your sweatshirts faded after three washes and apologize for any inconvenience caused by this. In a bid to ensure your satisfaction, we've processed a free replacement for the product that you should receive soon. Also, we would recommend turning the clothing inside out when washing to help with keeping the print vibrant on the sweatshirts if that was not being done.

Response from Vistaprint Customer Care Team:

Thank you for sharing your feedback. We regret that the printed version of your hoodie failed to replicate your design artwork. Your comments are very helpful in pointing out areas where we can make our products better, and we'll pass them along for review and enhancement. One of the cornerstones of our business is offering high-quality items, thus we regret if we fell short of your expectations in this instance. To make it up for you, we have processed a free replacement order for a new sweatshirt. You can check the status by navigating to your Order History under My Account and using the same order number.